Your Journey from Click to Door

At Zareva, we believe every purchase should be a seamless experience from the moment you complete your order to the instant it arrives at your doorstep. Here's exactly what happens when you choose us.

The Moment You Order

The second you hit "Complete Order," our system springs into action. Your order immediately enters our fulfillment queue, and within minutes, you'll receive your order confirmation email with all the details you need.

Behind the Scenes: Your Order Gets Personal Attention

Processing & Preparation (1-2 Business Days)

While you go about your day, our team is carefully preparing your order. Every item is individually checked, quality-assured, and thoughtfully packaged to ensure it arrives in perfect condition. We process all orders within 1–2 business days (Monday to Friday, excluding holidays).

Orders placed on weekends or public holidays begin their journey on the next working day – giving our team the time they need to maintain our quality standards.

Your Package Takes Flight

Dispatch & Transit

Once your package leaves our facility, it's handed over to Royal Mail 2nd Class Tracked Service – a reliable partner we trust with thousands of deliveries. Your package joins the nationwide network, making its way efficiently toward your address.

The Journey Timeline:

• Dispatch to Delivery: 2–3 business days
• Total Journey Time: 3–5 business days from order completion

Stay Connected Every Step of the Way

Real-Time Tracking

The moment your package begins its journey, you'll receive a shipping confirmation email containing your unique tracking number. This gives you direct access to the Royal Mail tracking service, where you can follow your package's progress in real-time – from our warehouse to your local sorting office, right up until it's delivered to your door.

The Zareva Promise

Complimentary Delivery on Every Order

Because we believe great products deserve great service, we offer free shipping on all orders – no minimum spend, no hidden fees, no exceptions. Every customer deserves the same premium experience, regardless of order size.

Important Details for Your Peace of Mind

Address Accuracy Matters Please take a moment to double-check your shipping address during checkout. While we handle thousands of successful deliveries, we cannot be responsible for delays caused by incorrect addresses. Your attention to this small detail helps ensure your package reaches you without any detours.

Peak Periods & Special Circumstances During busy seasons, holidays, or special sales events, delivery times may extend slightly beyond our standard timeframe. We always provide updates if any delays are expected.

Rural & Remote Locations If you're in a more remote or rural area, your package may require an additional day or two to complete its journey. Royal Mail's extensive network reaches virtually everywhere in the UK, but some destinations naturally take a little longer.

When You Need Support

Our customer service team is here to help with any shipping questions or concerns:

Get in Touch:

• Email: contact@zareva.co.uk
• Phone: +44 7400 716392